THE TSA SCAM
 The Transferable Skills Analysis Scam

Links:









"McSharry's allegations are in stark contrast to the July 11, 2002 testimony given before Congress by Dr. Robert Anfield ....The lawsuit alleges medical advisors were expected to render opinions on medical conditions outside his or her specialty rather than refer the file to a specialist in the field...."


"Dr. Patrick McSharry was an in-house consultant who was hired to work in the claims department in the Chattanooga office.  He reviewed claim files from throughout the country.  He reported to the head of the medical department and Dr. Robert Anfield, the medical director of all in-house consultants throughout the company....In his deposition, Dr. McSharry described a company wide practice  designed to deny claims...."



  • ERISA BLOGS OF INTEREST:

Mark Debofsky - http://ddbchicago.com/articlesandarchives.htm

Brian S King -      http://www.erisa-claims.com/blog/index.cfm

Stephen Rosenberg - http://www.bostonerisalaw.com/

Roy F Harmon -  http://healthplanlaw.com/?cat=3

  • Here are some ERISA cases that reached a courtroom where the judge tossed out the vocational analysis.  Keep in mind that most cases settle before reaching a courtroom.  The insurer simply uses biased TSA's to justify administrative denial and to force the claimant to hire a lawyer and file a complaint.  Thousands of disability claims are being manipulated through the vocational assessment  (transferable skills analysis).  When is the CRCC going to stop this madness and institute some standards?  It is ironic that a profession (rehabilitation counseling) charged with helping individuals with disabilities allows itself to take part in the orchestrated destruction of the very same people. 

Creech v. Unum Provident

The Sixth Circuit Court of Appeals analysis of a transferable skills analysis.  Note the similarity of games relating to SVP - Specific Vocational Preparation and GED as illustrated in Case Study Number One on this website.


Havens v. Continental Casualty Co. (CNA)

The Third Circuit Court Appeals reverses District Court and slams the transferable skills analysis.


Rappa v. Connecticut General Life Insurance Co. (CGLIC)

The TSA's conclusion that claimant can do certain sedentary jobs because he can sit for up to 30 mins at a time does not provide CGLIC with sufficient basis on which to deny benefits.


Spangler v. Met Life

The report by the vocational consultant was an inaccurate and incomplete representation of claimants ability to work.


Barnes v. Bellsouth Corp

Court rejected a transferable skills analysis on the ground that it identified positions for which the insured no experience or skills


Robinson v. Aetna (5th Circuit - 2006)

The Fifth Circuit rejected the insurers reliance on an unidentified vocational consultant who said driving was not a material duty of working as a sales representative.


Wood v Xerox & Prudential (N D Cal - 2006)

Court rejects multiple omissions in multiple transferable skills analysis reports.


Whealen v. Hartford Life

Court rejects the vocational assessment due to incorrect wage data and jobs that the insured had no training or experience.  The vocational "expert" completely dismissed the treating physician's diagnosis.


Rosen v Provident E.D. Pa 2003

Consultant failed to address inability to drive or sit long periods. 


Dorsey v Provident E.D. Pa 2001

Vocational Rehabilitation Consultant never even reviewed actual job description.  Job required traveling yet consultant never addressed the issue.


Purnell v Unum De 2003

Vocational Consultant never compared restrictions and limitations on sitting with the definition of sedentary


Ott v Litton et al Pa M.D. 2004

Court finds vocational analysis is flawed.  The three jobs are unreasonable.


Glenn v Met Life (6th Circuit Court of Appeals)


Occupational Analyst was not supplied with full information. 
(Note: This case may be heard by the US Supreme Court)


Gilchrest v Unum

Findings of rehabilitation consultant are arbitrary and capricious


Minix v Liberty Life

The TSA has questionable conclusions.  The TSA is not useful in determining disability.


Force v Ameritech

Court determines the Transferable Skills Analysis is invalid.


Deleon v Core

The vocational expert hired by defendents relied on information not supported by the record and is not adequate evidence


Guthrie v National Rural

Appeal Court finds five occupations put forth by vocational expert to be unreasonable.


Wilson v Life Insurance Company of North America LINA

The TSA prepared by LINA is superficial.  The TSA was based on a review of documents cryptically described.


Krizek v CIGNA

Court finds insured may be disabled despite TSA which identified alternative occupations.


Blakely v Continental Casualty

The vocational assessment lacks any indicia of objectivity


Ravesloot v Baxter

The vocational assessment found five jobs but did not discuss what the jobs actually entailed.  Claim decision is arbitrary when it doesn't provide any evidence the insured could actually perform the new job.

Urso v Prudential

Finding that insured could perform any of five occupations was improper


Critchfield v Continental Casualty (Sixth Circuit)

Medical evidence did not support the vocational specialist's conclusions that insured could work.


Evans v Unum Provident

Insurers vocational analysis ignores unrefuted evidence.  There is no discussion of the mental aspects of the position.


Cook v Liberty Life

Court disagrees with vocational assessment indicating insured could work at her own or any occupation.

Curtin v Unum

The transferable skills analysis provides no support for the conclusion insured is emplyable




 Reading Material if you can find on the internet:



  • Transferable Skills analysis in vocational rehabilitation: Historical foundations, current status and future trends –Patrick L. Dunn and Bruce S. Growick (Journal of Vocational Rehabilitation, 2000)


  • Use of transferable skills analysis software in forensic vocational rehabilitation:  Does this common technique withstand a challenge under Daubert? – Stephanie Sleister (Journal of Vocational Rehabilitation, 2002)

  • The impact of vocational evidence in ERISA lawsuits and the court's reliance on the opinions of vocational experts -Stephanie Sleister (Journal of Vocational Rehabilitation,2005)



ERISA issues related to Medical Directors of the Insurance Industry:


The Insurance Industry employs physicians in the position of Medical Director.  These Medical Directors sometimes make decisions that impact the vocational analysis or transferable skills analysis.  The Council on Ethical and Judicial Affairs (CEJA) of the American Medical Association (AMA) wrote a report that has been incorporated into the AMA's Code of Ethics entitled "Ethical Obligations of Medical Directors" (listed under June 1999 reports).  Here are some highlights:


  • Assuming a title or position that removes the physician from direct patient-physician relationships does not override professional ethical obligations…Whenever physicians employ professional knowledge and values gained through medical training and practice, and in so doing affect individual or group patient care, they are functioning within the professional sphere of physicians and must uphold ethical obligations, including those articulated by the AMA’s Code of Medical Ethics.

  • Physicians who are employed as medical directors shall hold an unlimited current license to practice medicine in one of the States served by the managed care organization, and where that Medical Director will be making clinical decisions be involved in peer review that Medical Director should have a current license in each applicable State.

         The American Medical Association also states:

  • When physicians provide expert opinions, they should have recent and substantive experience and knowledge in the particular area, maintain objectivity and reflect current scientific thought and standards of care.


Statute of limitations and ERISA:

The Claim Procedure Rules incorporated into 29 CFR 2560.503-1 include a provision to extend any applicable statute of limitation during any voluntary appeal level that the Insurer offers the claimant:

  • The plan agrees that any statute of limitations or other defense based on timeliness is tolled during the time that any such voluntary appeal is pending

Subsidiaries of Disability Insurance Carriers:

The Insurance Industry employs a very large number of Rehabilitation
Counselors through their subsidiaries. If a Rehabilitation Counselor
performs a transferable skills analysis in a case they should reveal the
conflict of interest-

  • Intracorp - Cigna (CGLIC & LINA)
  • Cascade Disability Management - Liberty Mutual
  • Broadspire - Aetna
  • Matrix Absence Management - Reliance Standard thru parent Delphi
Note: Genex was sold off by Unum








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